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INFORMATION
We welcome you to the Master Craftsmen Shop web site
created at the request of many of our shoppers who
wanted the ease of shopping at home. It seems that
after enjoying our showroom in Williamsburg, Virginia,
visitors want to continue to keep in touch with us
as occasions such as birthdays, weddings, graduations
and holidays approach.
Master Craftsmen Shop was first opened in March 1982. We are now located on North Boundary Street a block behind Merchants Square and a few doors down from Massey's Camera Shop.
Our bracelets and our jewelry line are made in our
upstairs workroom. All of our precious metals and findings
are purchased in the USA. Most of the bracelets are
silver but we do offer 14 karat gold and gold-filled
bracelets. Gold filled wire is made by heat and pressure
bonding a thin layer of gold to a brass core. The value
of gold-filled is greater than gold-plated because
gold-filled has an actual layer of karat gold.
Our Master Craftsmen pewter line is also made from
pewter that is purchased in the USA. Pewter is an alloy
composed of at least 90% tin, with smaller amounts
of other metals added, mostly copper and antimony.
It may also be used as liquid metal to cast different
forms such as handles or ornaments. Our cups, plates
and bowls are spun on a lathe where flat circular disks
of pewter are forced over a wood or metal chuck. Special
tools are used to bend the pewter into the desired
shape. Most of our pieces have our “MC” symbol
stamped on them. Since 1985 we have designed a new
angel ornament for our pewter ornament collection.
This also includes a wide variety of animals.
Engraving is also offered on many of our pieces. This
is especially popular since it personalizes a piece
and makes it a memorable keepsake.
Receiving your inquiries by phone or online is welcome
and our friendly staff is always glad to help. Thank
you for thinking of Master Craftsmen when you need
a special gift for your family, friends and business
associates.
Care of Silver Jewelry
Continual wear of silver will help it develop a nice
patina that will require little or no care. Should
it become tarnished, rub it with a polishing cloth
or silver polish and wash it in warm soapy water and
rinse.
Care of Pewter
Pewter does not tarnish the way silver can tarnish.
Like all metals, pewter does oxidize when exposed to
air but it does it very slowly and evenly. It has a
very low melting point and should not be brought in
direct contact with a source of heat. After each use,
hand wash your pewter in warm soap and water and follow
with a good towel drying. Do not put your pewter in
the dishwasher or use it as a food storage container.
Always line your pewter with glass or plastic if you
intend to use it for plants or flowers. There are pewter
polishes available if needed.
Return Policy:
The Master Craftsmen Shop will accept exchanges or
returns for items purchased within 30 days of the
return. This does not include items that are engraved.
There is a 90 day guarantee on products made by the
Master Craftsmen Shop. During that period, if there
should be breakage, we will repair or replace the
item at no charge with a receipt. Returns are done as
a store credit.
Gift Boxes and Plush Ornament Bags
Christmas ornaments and angels come in their own cloth
bags that have the Master Craftsmen logo embossed on
them.
Each item that is purchased comes in its own gift
box accompanied by a shop card. The bracelets also
come with a card that gives instruction on how to put
on the bracelet and take care of it.
Gift Cards
Gift cards are available and very popular. You may purchase a gift card by calling our toll free number 1-800-866-7458 between 10:00 am and 5:30 pm Monday through Saturday. In the Hampton Roads, Virginia area call 757-253-2993.
Payment
We are currently accepting Visa, MasterCard, American
Express and Discover. Of course, checks (allow 10 days
for the check to clear the bank) or Money Orders are
always welcome.
Personal Privacy
Your personal information is confidential. We never
rent, sell or exchange email addresses or home addresses.
Comments or Special Requests
Email your comments or special order requests to sales@mastercraftsmenshop.com.
Shipping
We will make every effort to ship your order in 24
to 48 hours of receiving it. Engraved items may take
up to a week. During the holidays allow up to two weeks
for engraving. Should that time frame change we will
contact you regarding your shipment and order. Some
of the pewter items that are handmade may take longer
and we will notify you as to when they will ship. Orders
are processed six days a week, however there is no
shipping on weekends or holidays.
We ship UPS from the Master Craftsmen Shop in Williamsburg,
Virginia. Please be sure you are providing us with
a complete and correct street address and zip code.
There is a minimum charge of $10.00 for any address
correction by the carrier.
Shipping to PO Boxes, APOs and FPOs is only available
through the US Postal Service.
Please note that we only ship to addresses within the United States.
Holiday Orders and Shipping
Please place your orders early to ensure timely service
and delivery. Shopping early reduces the potential
for back orders, out-of-stock products and delivery
delays. Additional shipping time should always be allowed
during peak holiday periods.
Gift Wrap
If you would like a purchase to be gift wrapped please
specify the occasion and we will wrap it for you for
a fee of $2.50 for each item. We also provide small
complimentary Master Craftsmen gift cards.
Prices and shipping charges are subject to change
without notice.
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